Privacy Policy for AskMyAI.ai

Effective Date: November 29, 2024

This Privacy Policy describes how AskMyAI.ai ("we," "us," or "our") collects, uses, and shares information when you visit or use our website located at https://askmyai.ai/ (the "Website"). We are committed to protecting your privacy and handling your personal information responsibly. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

We may collect the following types of information:

  • Information you provide directly to us: This may include information you submit through forms on our Website, such as your name, email address, and any other information you choose to provide.
  • Usage information: We automatically collect information about your use of the Website, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
  • Cookies and similar technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior and preferences. You can usually modify your browser settings to block cookies or receive notifications when they are being sent. However, if you disable cookies, some features of the Website may not function properly.
  • Log files: Like most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing and improving the Website: We use your information to operate and maintain the Website, personalize your experience, and improve the functionality and performance of the Website.
  • Responding to your inquiries: We may use your information to respond to your questions, comments, and requests.
  • Sending you communications: We may send you emails or other communications about new features, updates, and other information related to the Website. You may opt out of receiving these communications at any time.
  • Analyzing usage patterns: We analyze usage patterns to understand how users interact with the Website and to improve its design and functionality.
  • Protecting our rights and interests: We may use your information to protect our rights, property, and safety, as well as the rights, property, and safety of our users and others.
  • Complying with legal obligations: We may use your information to comply with applicable laws and regulations.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service providers: We may share your information with third-party service providers who assist us in operating the Website, such as hosting providers, analytics providers, and email marketing providers. These providers are only authorized to use your information as necessary to provide these services to us.
  • SMS campaign data: We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
  • Legal requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
  • Business transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Security

We take reasonable measures to protect the security of your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and indicate the effective date of the updated policy. Your continued use of the Website following the posting of any changes constitutes acceptance of those changes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at: help@askmyai.ai

8. Third-Party Account Integration Data (Google & Microsoft)

This section outlines our policies specifically regarding the handling of data obtained through integrations with third-party services like Google and Microsoft, in compliance with their respective user data policies, including Google API Services User Data Policy's Limited Use requirements.

Data Collected and Purpose

When you connect your Google or Microsoft account to AskMyAI, we may access certain data based on the permissions (scopes) you grant:

  • Account Sign-In (Google & Microsoft): We access basic profile information (name, email address) solely for account creation and authentication purposes.
    • Google Scopes: https://www.googleapis.com/auth/userinfo.email, openid
    • Microsoft Scopes: email, openid, profile, User.Read
  • Calendar Integration (Google Calendar & Microsoft Outlook Calendar): If you connect your calendar, we access future event data only for appointments booked through the AskMyAI application. This data is used exclusively to provide you with email and text reminders for these specific appointments and potentially to add these appointments to your calendar. We do not access or store historical calendar events through this integration.
    • Google Scope: https://www.googleapis.com/auth/calendar
    • Microsoft Scope: Calendars.ReadWrite
  • Cloud Storage Integration (Google Drive & Microsoft OneDrive): If you connect your cloud storage, we access files from folders you explicitly select. We process the content of these files to create vector embeddings, which are stored in our vector database to enable semantic search and related features within AskMyAI for your specific data collections. We do not store the original file contents persistently.
    • Google Scope: https://www.googleapis.com/auth/drive.readonly
    • Microsoft Scope: Files.Read
  • Offline Access (Microsoft): The offline_access scope allows our application to maintain access to your data as authorized, even when you are not actively using the application, which is necessary for background tasks like syncing or sending reminders.

Limited Use of Integrated Data

Any user data obtained via these third-party integrations or by the user directly uploading their own data, is used solely for the purpose of creating vector embeddings to enable semantic search functionalities requested by you within your AskMyAI account. AskMyAI does not use or access this data for any other purpose. Specifically, this data is not used to develop, improve, or train generalized AI and/or machine learning models, nor is it used for any purpose beyond the scope of supporting your search queries against your own document collections.

Data Retention

Data obtained through Google and Microsoft integrations is retained as follows:

  • Sign-In Data (Name, Email): Retained as long as your AskMyAI account is active.
  • Calendar Event Data: Future event data related to AskMyAI bookings is retained as long as your AskMyAI account is active.
  • Cloud Storage File Embeddings: Retained until you explicitly delete the corresponding data collection within AskMyAI or until your AskMyAI account is deleted.

Data Deletion

You have control over your integrated Google and Microsoft user data within AskMyAI:

  • Account Deletion: Deleting your AskMyAI account will permanently delete all associated Google and Microsoft user data we store, including your name, email, linked calendar event data, and any cloud storage file embeddings. You can typically delete your account through your account settings page or by contacting support at help@askmyai.ai.
  • Collection Deletion (Google Drive & OneDrive): You can delete specific data collections containing Google Drive or OneDrive file embeddings at any time through the AskMyAI interface. This action permanently removes the associated embeddings from our system.
  • Revoking Access: You can revoke AskMyAI's access to your Google or Microsoft account at any time via your respective account settings:Revoking access will prevent us from accessing further data but will not automatically delete data previously stored. Previously stored data will be deleted according to our retention policy (i.e., upon account deletion or collection deletion).

Data Security for Integrations

We store third-party integration data in Google Cloud Object Store and Google Firestore database, which provide industry-standard security features including encryption at rest and in transit. In addition, we implement strict access controls, regular security audits, and other technical and organizational measures to protect your data. Access to third-party data is limited to authorized personnel only on a need-to-know basis.

Our use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements. Similarly, our use of data accessed via Microsoft APIs adheres to the Microsoft Privacy Statement and relevant Microsoft API terms.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: help@askmyai.ai

Still have questions?

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